Note: Some functions described below are only available to blue star members.
Upgrade your account to blue star
membership.
How do I know I have mail in
my inbox?
How can I get more emails?
Can I have multiple
accounts/profiles?
Why do I get logged out of
chat?
Is there anything else I
should know about chat?
How do I locate a Moderator?
Where do I voice my concerns
relating to the site or the site's terms of use?
Can I complain about a
thread?
Blocking - I'm having
problems with another member annoying me in email – what can I do?
How do I find the
messageboards?
I've never posted to
messageboards before – what do I do?
How do I post emoticons into
my profile or caption?
What is "My Favourites"?
What is "My Favourite
Threads" in the messageboard area?
Do you have to be a great
speller?
What is "advanced search"
for?
Why can I not use a
particular username even though there is no such member on the site?
Can I change my login
username?
Can I change my password?
How do I see my profile and
messageboard statistics?
Can I set My Account to
enable viewing of open threads in the "all messageboards" page?
How do I change my profile
text?
How do I load photos?
Why when I go to post a
message it wont go through?
I have forgotten my
password?
Can I pay for someone else's
blue star membership?
Is there an easy way I can
tell others about AllWorldChat?
Is there an easy way I can
give AllWorldChat Management my feedback about the site?
Is there anything else about
the site etc I should be aware of?
How do I know I have mail in my inbox?
The "My Mail" link near the top of the page will light up in red.
How can I get more emails?
If you take the initiative and email another member first, they may in return
email you back. Also profiles with visible photos loaded, receive many more
views, and therefore response.
Can I have multiple accounts/profiles?
No.
Why do I get logged out of chat?
Chat sessions can "time-out" – if this happens; try logging out of the chat
session, out of site and re-logging back in.
Is there anything else I should know about chat?
There is a whisper mode - if you select a particular person in the chat room
only they will see your chat. You can also adjust your text colour and set to
bold text.
How do I locate a Moderator?
A moderator can be recognised by a blue capital M situated alongside their
login name and can be found by running a search with the user name search
criteria "mod".
Where do I voice my concerns relating to the site or the site's terms of use?
We suggest you make contact with a Moderator, as they are never really that far
away. The Moderator can then either answer/help you with your concerns or
forward them on to AllWorldChat Management.
Can I complain about a thread?
Yes – to a Moderator, who may in turn voice your concerns to AllWorldChat
Management.
Blocking - I'm having problems with another member annoying me in email – what can I do?
You can go into the "My Account" link situated to the top left of your page.
You are supplied with a blocking feature, which is situated to the left of this
page - "Blocking Options". The simple steps to take are clearly in place for
you to follow. This feature will enable you to effectively prohibit the member
you are concerned with from emailing you further and will prohibit them from
posting any comments in any threads you may be author of on the Messageboards.
How do I find the messageboards?
There is a "Messageboards" link at the top of each page – This will take you to
the "All boards" page, from where you can click on recent threads or click on
the individual boards from the left menu, or search the message boards with the
message board search.
I've never posted to messageboards before – what do I do?
Just join in with the other members. You will in general find those that
partake in the messageboard fun, very welcoming and friendly. Please read the
message board guidelines (found in each message board) about the individual
board rules before posting or starting a thread.
How do I post emoticons into my profile or caption?
Just manually type in the emoticon codes into your profile or caption (caption
changes are made from the My Account page).
Refer to the list of emoticon codes.
What is "My Favourites"?
You can add members to your "My Favourites" list by clicking on the "My
Favourites" icon in a search result or the "Add to Favourites" link at the top
of profiles. If you wish to remove a member from your favourites list just
click the icon again.
What is "My Favourite Threads" in the messageboard area?
"My Favourite Threads" keeps track of the threads you posted to, or have chosen
as favourites, and shows the latest poster. You can also add favourite threads
to your favourite thread list without posting to them and delete threads from
your favourite list.
Do you have to be a great speller?
No – You have access to a spell checker for message board posts and emails.
What is "advanced search" for?
With advanced search you can set more parameters to your search, such as
particular profile options, or only return profiles with photos, or sort the
return order by latest joiners or last online, or paid members first.
Why can I not use a particular username even though there is no such member on the site?
There may have been at one time and so his or her username availability died
with their account.
Can I change my login username?
Yes you can. Just go to the "My Account" page and change your username and then
re-enter your password and confirm before clicking update.
Can I change my password?
Yes you can. Just go to the "My Account" page and change your password and
confirm the new password before clicking update.
How do I see my profile and messageboard statistics?
Just go to the "My Account" page and click on the "My Stats" link. (Tip – to
improve your statistic hits, start posting on the messageboards and display a
photo on your profile).
Can I set My Account to enable viewing of open threads in the "all messageboards" page?
Yes - From the "My Account" page, tick the check box as desired before typing
your password and password confirmation and clicking "Update".
How do I change my profile text?
Just go to the "My Profile" page from the top menu and adjust as desired before
clicking on "Update Profile" which will take you to the next profile page
(there are 3). Your profile caption and location settings can also be changed
from the "My Account" page, linked to from the top menu.
How do I load photos?
Just go to the "My Photos" page linked to from the top menu and click browse to
select an image from your hard drive for uploading. Select only JPG type images
(photos in a different format can be converted to JPG). Before clicking
"Upload" give the photo a label (the label you give may be displayed in your
profile and will identify your photo to you when attaching within
AllWorldChat). If you wish the photo to be private and hidden from your
profile, click the appropriate check boxes before clicking "Upload". Once
uploaded, photos can be easily selected to be primary or hidden images by
toggling the appropriate icons next to the images in your "My Photo" page. To
set the private image password just enter the password and click on "Set".
Why when I go to post a message it wont go through?
Rarely this will happen, but if it does, select and copy your post, click on
any other link, then go back to the thread or email in question and attempt to
paste and re-submit.
I have forgotten my password?
You can contact us using the "Forgotten Password" link on the homepage and we
will automatically send it to the email you supplied when you joined.
Can I pay for someone else's blue star membership?
Yes - The easiest way to do this is to top up your own account (by credit card
payment) by the amount you wish to pay, and then use the membership gifting
page accessed from the "My Account" page, to gift the membership wanted to any
other member.
Is there an easy way I can tell others about AllWorldChat?
Yes there is – There is a "Tell a friend" form that can easily be sent, which
can be accessed from the "My Account" page.
Is there an easy way I can give AllWorldChat Management my feedback about the site?
Yes there is – There is a feedback form accessed from the "My Account" or
"Contact Us" pages.
Is there anything else about the site etc I should be aware of?
Yes – you can familiarise yourself well with the site from the Sitemap page,
and with general rules and advice from the (besides this page) Safety Tips,
Privacy Statement, and Terms of Use pages.
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